At some point, one can't take on all the blame for another person crying. There's always factors to take into account, such as that individual's level of sensitivity and how upset they were before you even started talking to them. So to be entirely fair to your character, it wasn't his fault that she was crying in the first place, so it shouldn't reflect all that negatively on him that she was crying more because of a fairly casual conversation.
Azura is a crybaby when people are saying stuff like that, and Cyrus isn't helping with this either. <- She is a Pisces after all, so of course she is oversensitive.